Effective September 18, 2026
Privacy
What we collect
We collect the email address used to verify an Ask B.J. question or create an account, questions submitted to Ask B.J., purchase and membership records, Study conversations and citations, credit balances and transactions, Roundtable usernames, public discussions and replies, private moderation reports, and basic website analytics.
How we use it
We use this information to return sourced answers, deliver Daily Thots, administer memberships, provide support, improve the experience, and send occasional Chiropractic Audio updates when permitted. Marketing emails include a way to unsubscribe. Customers are removed from the marketing audience while their membership is active.
Service providers
We use trusted providers to operate the service, including Supabase for accounts and data, Stripe for payments, Resend for email delivery, and Google Analytics and PostHog for aggregate product analytics. OpenAI processes questions, relevant conversation context, and retrieved passages to generate interpretations. Study conversations are stored in Supabase so you can return to them. Ask B.J. question and answer text is not sent to Google Analytics or PostHog.
Roundtable
Roundtable usernames and messages are public. Email addresses are kept private. Reports are visible to moderators, and moderation actions are recorded for account support. You can edit or remove your own messages; hidden messages may be retained for moderation. Joining Roundtable does not enroll you in the Ask B.J. marketing email sequence.
Your choices
You may unsubscribe from marketing emails at any time. To request access, correction, or deletion of your information, contact support@chiropracticaudio.com.
Your Study conversations
Saved conversations are associated with your account and are not published to other visitors. They remain available when your credit balance reaches zero. Please do not submit patient names, identifying information, or confidential clinical records. To request deletion of your conversation history, contact support@chiropracticaudio.com. Payment records may be retained where necessary for accounting, dispute resolution, or legal obligations.
Reviews and feedback
Reviews are linked privately to your account and purchase. We store your rating, review, chosen display name, optional role, publishing permission, and moderation history. Only reviews with your permission and our approval may appear publicly. Your email and purchase details are not published. Edit your review or withdraw permission in My Account. Changes remove the previous version from future page loads until approval; search engines or third parties may retain earlier copies. We retain private feedback and moderation records to provide support and manage reviews. Contact support to request deletion. Review invitations respect email preferences and include an unsubscribe link. Opting out does not stop purchased lessons or essential account messages.
Advertising measurement
We use the Meta Pixel on public marketing pages to measure visits from ads and support Facebook retargeting. Meta may receive page URLs, browser and device information, IP addresses, and cookie identifiers. We do not send question or answer text, Study conversations, or account email addresses through this integration, and automatic event collection is disabled. The pixel is not initialized on account or authentication pages. You can block this tracking with browser tracking protections; our integration also respects Global Privacy Control and Do Not Track signals.
Data protection
We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security. We do not sell or rent personal information.